[My group at CNET Channel is hiring again. If you know of someone interested in the following, please send them my way.]
Want to help some of the Web's largest e-commerce sites apply leading-edge merchandising technology? CNET Channel is looking for an Account Services Manager in our Intelligent Cross-Sell group.
The position involves several elements:
- Client Services: You will be the primary point of contact and accountability to a set of customers. You will make sure their questions get answered quickly and correctly, if not by you then by the right person.
- Project Management: You will coordinate customer-specific projects, setting expectations about what can be done when, and monitoring progress to ensure we deliver on commitments.
- Product Expertise: You will become an expert at using and applying Intelligent Cross-Sell. You will be a virtuoso with the user interface, creatively solving customer problems in a manner that also teaches customers to do the same things for themselves.
- Merchandising Expertise: You will learn and explain best practices in interactive merchandising, especially online cross-selling.
- Product Marketing: As you do your job, you will be continually exploring customer needs. Your ability to perceive and prioritize needs across different customers will have a direct effect on what we build next.
If that all feels overwhelming, stop reading now. But if you're saying, "Let me at it!", here is the full posting with additional details.
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